k777 Privacy Policy — Your Data, Protected

1Introduction

k777 is an online casino and sports betting platform serving Pakistan players. When you register an account, place bets, make deposits, withdraw winnings, use our mobile app or simply browse the website, we collect certain information about you. This Privacy Policy explains what that information is, why we collect it, how it is used and how it is protected.

We take our responsibility to handle your personal data seriously. This policy is written to be clear and straightforward — not to confuse you, but to give you a genuine understanding of your privacy when using k777.

By registering an account with k777 and using the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which govern your use of the platform as a whole.

2Data We Collect

k777 collects personal data in two main ways: information you provide directly, and information we collect automatically when you use the platform. Here is a clear breakdown of both.

Information You Provide

• Registration details: Full name, date of birth, email address, mobile number and chosen username.
• Identity verification documents: CNIC, passport or other government-issued ID submitted during the KYC (Know Your Customer) process.
• Payment information: JazzCash account number, Easypaisa mobile wallet details, Raast ID, bank account details or card information used for deposits and withdrawals in PKR.
• Profile preferences: Notification settings, language preferences, responsible gaming limits and any other settings you configure in your account.
• Support communications: Messages, emails or chat transcripts exchanged with k777's support team.

Information Collected Automatically

• Device data: Device type, operating system version, browser type, screen resolution and unique device identifiers.
• Usage data: Pages visited, games played, bets placed, session duration, navigation paths and feature interactions.
• Network data: IP address, approximate geographic location derived from IP, and internet service provider information.
• Transaction logs: A record of all deposits, withdrawals, bonuses and game rounds associated with your account.
• Cookies and similar technologies: Session identifiers, preference cookies and analytics data. See Section 6 for full details.

3How We Use Your Data

Every piece of data k777 collects is used for a specific, lawful purpose. We do not collect data speculatively. The table below summarises how we use your information and the legal basis for each use.

Promotional and marketing communications are only sent where you have opted in. You can withdraw your consent and opt out of marketing messages at any time through your account notification settings or by contacting support.

4Payments & PKR Transactions

k777 processes all transactions in PKR and supports JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and mobile wallets. When you make a deposit or request a withdrawal, we share the minimum payment data necessary with the relevant payment provider to complete the transaction.

k777 does not store your full card number or mobile wallet PIN. Payment credentials are handled directly by the payment providers using their own secure infrastructure. What k777 retains is a transaction reference, the amount, the payment method type and the timestamp — enough to support your account history and resolve any disputes.

Where withdrawals are held pending verification, the relevant identity documents are reviewed by authorised k777 personnel only and are not shared with payment providers. Once verification is complete, documents are retained only for the minimum period required and then securely deleted.

5Data Sharing

k777 does not sell, rent or trade your personal data. We share data only in the following limited circumstances, and only to the minimum extent necessary:

• Payment providers: JazzCash, Easypaisa, Raast, banks and card processors receive payment data strictly to complete your deposit or withdrawal transactions.
• Identity verification services: Where automated KYC tools are used to verify identity documents, the relevant data is shared with that service provider under a data processing agreement.
• Analytics and platform tools: Aggregated, anonymised usage data may be shared with analytics providers to help us understand how the platform is being used and where improvements are needed. This data cannot identify individual players.
• Legal and regulatory requirements: Where we are required by applicable law to disclose information, we will comply with that obligation. We will inform you of such a disclosure where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or sale of assets involving k777, your data may be transferred to the successor entity. You will be notified of any such transfer and of any changes to how your data is handled.

6Cookies & Tracking Technologies

k777 uses cookies and similar technologies on the website and in the app. Here is what we use and why:

Essential Cookies

These are required for the platform to function. They keep you logged in during a session, maintain your game state and process transactions securely. You cannot opt out of essential cookies without also opting out of using the platform.

Preference Cookies

These remember your settings — such as language preferences and responsible gaming limits you have set — so you do not have to re-enter them every visit.

Analytics Cookies

We use analytics tools to understand which pages and features are most used, where players encounter issues and how overall platform performance can be improved. Analytics data is aggregated and does not identify individual players by name. You can opt out of analytics cookies through your browser settings or the cookie preference centre on the website.

Managing Cookies

Most browsers allow you to view, manage and delete cookies through the browser settings menu. Deleting essential cookies will log you out of your account and may affect platform functionality. Deleting preference or analytics cookies will not affect your ability to use the platform.

7Data Security

k777 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or alteration. These measures include:

• TLS encryption for all data in transit between your device and k777's servers.
• Encrypted storage for sensitive data at rest, including identity documents and payment references.
• Access controls limiting which k777 personnel can access personal data, based on role and necessity.
• Regular security assessments to identify and address potential vulnerabilities in the platform.
• Two-factor authentication available to all registered players for added account-level protection.

While k777 takes all reasonable precautions, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players as quickly as practicable and take immediate steps to contain the incident.

8Data Retention

k777 retains your personal data only for as long as it is necessary for the purpose it was collected, or for as long as a legal obligation requires us to keep it. The general retention principles we follow are:

• Active accounts: Data is retained for the lifetime of your account plus a standard post-closure retention period to support dispute resolution and legal compliance.
• Transaction records: Financial transaction data, including PKR deposit and withdrawal records, is retained for the period required by applicable financial regulations.
• Identity documents: KYC documents are retained for the minimum period required once verification is complete, then securely deleted.
• Support communications: Chat logs and email exchanges are retained for a reasonable period to support ongoing account queries, then purged.
• Analytics data: Anonymised, aggregated analytics data may be retained indefinitely as it cannot identify individual players.

When data is no longer required and no retention obligation applies, it is securely deleted or anonymised so that it can no longer be linked back to you.

9Your Rights

As a k777 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request and your registered email address.

• Right of access: You can request a copy of the personal data k777 holds about you. We will provide this within a reasonable timeframe.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you can request that it be corrected. You can update most account details directly through your account settings.
• Right to erasure: You can request that we delete your personal data where we no longer have a lawful basis to retain it. Note that some data may need to be retained to fulfil legal obligations even after an account closure request.
• Right to restrict processing: In certain circumstances, you can ask us to restrict how we process your data while a dispute or query is being resolved.
• Right to data portability: You can request a copy of your personal data in a structured, commonly used and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time with no effect on your account status.
• Right to object: You can object to processing based on legitimate interests. k777 will consider your objection and respond accordingly.

10Children's Privacy

k777 is strictly an adults-only platform. Players must be at least 18 years of age to register an account. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that a player has provided data while being under 18, we will immediately close that account, delete all associated personal data and — where possible — return any real-money balance to the payment method used for deposit. If you believe a minor has registered a k777 account, please contact our support team immediately so we can act promptly.

Parents and guardians who are concerned about a minor's access to online gaming platforms are encouraged to visit our Responsible Gaming page for guidance on parental controls and self-exclusion tools.

11Policy Updates

k777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make material changes, we will notify registered players by email or through an in-app notification, with the effective date of the update clearly stated.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically so you remain informed about how your data is handled. Continued use of the k777 platform following the effective date of any update constitutes acceptance of the revised policy.

12Contact & Data Requests

If you have any questions about this Privacy Policy, want to understand how your data is being used, or wish to exercise any of your data rights set out in Section 9, please get in touch with our support team. We are available around the clock via live chat in the app or on the website.

For written data rights requests, you can also email us at the address listed in the footer of this page. Please include your registered email address and a clear description of your request so we can handle it efficiently.

If you have a concern about how k777 has handled your personal data and are not satisfied with our response, you may have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

For questions specifically about responsible gaming tools such as deposit limits, session reminders or self-exclusion, please visit our dedicated Responsible Gaming page. For general platform queries, the FAQ page covers the most common questions about accounts, payments and bonuses.